Liability
Each of you agrees for yourself (and the person or entity you represent if you sign as a representative of another) to the terms of this account and the schedule of charges that we impose. You authorize us to deduct these charges as accrued directly from the account balance. You also agree to pay additional reasonable charges we may impose for services you request which are not covered by this agreement. Each of you also agrees to be jointly and individually liable for any account deficit resulting from charges or overdrafts, whether caused by you or another authorized to withdraw from this account, and our costs to collect the deficit including, to the extent permitted by law, our reasonable attorney's fees. You agree that at our option we may suspend your membership rights if you violate the terms of this agreement.
Deposits
Any items, other than cash, accepted for deposit (including items drawn "on us") will be given provisional credit only until collection is final (and actual credit for deposits of, or payable in, foreign currency will be at the exchange rate in effect on final collection in U.S. dollars). We are not responsible for transactions initiated by mail or outside depository until we actually record them. All transactions received after our "daily cut-off time" on a business day we are open. If this account earns dividends, we are prohibited by law from guaranteeing the payment of dividends or that dividends we do pay will be at the contracted rate. We must base our dividend payments to you upon the money we actually earn and that is available for distribution at the end of a dividend period. Unless otherwise agreed, you waive any right to receive any original item after it is paid.
Withdrawals
Unless otherwise clearly indicated to the contrary, any one of you who signs in the space designated for signatures on the signature card, including any agents, ay withdraw or transfer all or any part of the account balance at any time on forms approved by us. Each of you (until we receive written notice to the contrary) authorizes each other person signing on the signature card to endorse any item payable to you or your order for deposit to this account or any other transaction with us.
We may charge against your account a check, even though payment was made before the date of the check, unless you have given us written notice of the postdating. The fact that we may honor withdrawal requests which overdraw the finally collected account balance does not obligate us to do so, unless required by law. Withdrawals will first be made from collected funds, and we may, unless prohibited by law or our written policy, refuse any withdrawal request against uncollected funds, even if our general practice is contrary. We reserve the right to refuse any withdrawal or transfer request which is attempted by any method not specifically permitted, which is for an amount less than any minimum withdrawal requirement, or which exceeds any frequency limitation. Even if we honor a nonconforming request, repeated abuse of the stated limitation (if any) may eventually force us to close this account. We will use the date a transaction is completed by us (as opposed to the day you initiate it) to apply the frequency limitations.
We reserve the right to require you to notify us of your intention to withdraw shares or deposits from this account as explained in our by-laws. Withdrawals from a time deposit prior to maturity or prior to the expiration of any notice period may be restricted and may be subject to penalty. See your notice of penalties for early withdrawal.
Ownership of Account and Beneficiary Designation
These rules apply to this account depending on the form of ownership and beneficiary designation, if any, specified on the account records. We reserve the right to refuse some forms of ownership on any or all of our accounts.
Revocable Trust Account - If two or more of you create such an account, you own the account jointly with survivorship. Beneficiaries acquire the right to withdraw only if:
Joint Account - No Survivorship (As Tenants in Common) - is owned by two or more persons, but none of you intend (merely by opening this account) to create any right of survivorship in any other person. We encourage you to agree and tell us in writing of the percentage of the deposit contributed by each of you. This information will not, however, affect the "number of signatures" necessary for withdrawal.
Joint Account - With Survivorship (And Not as Tenants in Common) - is owned by two or more persons. Each of you intend that upon your death the balance in the account will belong to the survivor(s). If two or more of you survive, you will own the balance in the account as joint tenants with survivorship and not as tenants in common.
Individual Account - is owned by one person.
Electronic Fund Transfers - Your Rights and Responsibilities
The Electronic Fund Transfers we are capable of handling are indicated below, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for these transactions. You should keep this notice for future reference.
Direct Deposits
You may make arrangements for certain direct deposits to be accepted into your Share Draft or Share Savings account(s).
Preauthorized Withdrawals
You may make arrangements to pay certain recurring bills from your Share Draft or Share Savings account(s).
Tell-A-Line Telephone Transfers - types of transfers
You may access your account by telephone 24 hours a day at (248) 588-1306 or 1-877-588-1306 using your personal identification number, a touch tone phone, and your member number, to:
transfer funds from share draft to share savings
transfer funds from share saving to share draft
transfer funds from share savings to share savings
make payment from share draft to loan accounts with us
make payment from share savings to loan accounts with us
get information about:
the account balance of share draft accounts
the last deposit to share draft accounts
the last withdrawal from share draft accounts
the account balance of share savings accounts
the last deposit to share savings accounts
the last withdrawal from share savings accounts
ATM Transfers - Plus network - types of transfers and dollar limitations
You may access your account(s) by ATM using your ATM card and personal identification number (PIN), to:
make deposits to share draft account(s) with an ATM card
make deposits to share savings account(s) with an ATM card
get cash withdrawals from share draft account(s) with an ATM card
you may withdraw no more than $250.00 per day
get cash withdrawals from share savings account(s) with an ATM card
you may withdraw no more than $250.00 per day
Transfer funds from share savings to share draft account(s) with an ATM card
Transfer funds from share draft to share savings account(s) with an ATM card
All ATM transactions are made at ATM's we do not own or operate.
Some of these services may not be available at all terminals.
Types of ATM/Debit Card Transactions -
You may access your Share Draft or Share Savings account(s) to purchase goods (in person) and pay for services (in person).
Debit Card Transactions - dollar limitations -
Using your debit card: you may not exceed $1500.00 in transactions per day.
Minimum Account Balance
You must maintain a minimum account balance of $25.00 in your Regular Share account as a condition of using an access device (card and/or identification code) to accomplish a transfer.
Charges for Electronic Fund Transfers
We do not charge for direct deposits to any type of account.
We do not charge for preauthorized withdrawals from any type of account.
Please refer to our separate fee schedule for additional information about charges.
Except as indicated elsewhere, we do not charge for electronic fund transfers.
Right to Documentation
Terminal Transfers
You can get a receipt at the time you make any transfer to or from your account using one of our automated teller machines or point-of-sale terminals.
Direct Deposits
If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, the person or company making the deposit will tell you every time they send us the money. If the only possible transfers to or from your account are preauthorized deposits, you will get a quarterly statement from us.
Periodic Statements
You will get a monthly account statement from us for your Share Draft and Share Savings accounts.
Stop Payment Procedures and Notice of Varying Amounts
Right to Stop Payment and Procedure for Doing So
If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here is how:
Call or write us at the telephone number or address listed in this brochure in time for us to receive your request three business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.
Please refer to our separate fee schedule for the amount we will charge you for each stop payment order you give.
Notice of Varying Amounts
If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set).
Liability for Failure to Stop Payment of Preauthorized Transfer
If you order us to stop one of these payments three business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
Our Liability
Liability for Failure to make Transfers
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable, for instance:
If, through no fault of ours, you do not have enough money in your account to make the transfer
If the transfer would go over the credit limit on your r overdraft line
If the automated teller machine where you are making the transfer does not have enough cash
If the terminal or system was not working properly and you knew about the breakdown when you started the transfer
If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions we have taken
There may be other exceptions stated in our agreement with you
Disclosure of Account Information to Third Parties
We will disclose information to third parties about your account or the transfers you make:
where it is necessary for completing transfers;
in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant;
in order to comply with government agency or court orders; or
if you give us written permission
Regulatory Authority
If you believe that any provision of the Michigan Electronic Funds Transfer Act has been violated you should notify Financial Institutions Bureau at P.O. Box 30224, Lansing, Michigan 48909.
Unauthorized Transfers
Tell us AT ONCE if you believe your card and/or code has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within two business days, you can lose no more than $50 if someone used your card without your permission.
If you do not tell us within two business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and /or code without your permission if you had told us, you can lose as much as $500.
Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time period.
If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this brochure.
Error Resolution
In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed in this brochure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt.
We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
Tell us your name and account number (if any).
Describe the error or the transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send your complaint or question in writing within 10 business days.
We will tell you the results of our investigation within 10 business days (20 business days if the transfer involved a point-of-sale transaction or a foreign initiated transfer) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a point-of-sale transaction or a foreign initiated transfer) to investigate your complaint or question. If we decide to do this we will re-credit your account within 10 business days (20 business days if the transfer involved a point-of-sale transaction or a foreign initiated transfer) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we do not receive it within 10 business days, we may not re-credit your account.
If we decide that there was no error, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.
T&I CREDIT UNION
CARE OF INTERNAL CONTROL
600 NORTH MAIN
CLAWSON, MICHIGAN 48017
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: (248) 516-0561
More detailed information is available upon request
Funds Availability Disclosure
This policy statement applies to all deposit accounts.
Our policy is to make funds from your deposits available to you on the first business day after the day we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. Once they are available, you can withdraw the funds in cash and we will use the funds to pay checks that you have written.
Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.
For determining the availability of your deposits, every day is a business day, except Saturdays, and federal holidays. If you make a deposit before closing on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after closing or on a day we are not open, we will consider that the deposit was made on the next business day we are open.
Longer Delays May Apply
In some cases, we will not make all of the funds that you deposit by check available to you on the first business day after the day of your deposit. Depending on the type of the check that you deposit, funds may not be available until the fifth business day after the day of your deposit. However, the first $225 of your deposits will be available on the first business day after we receive your deposit.
If we are not going to make all of the funds from your deposit available on the first business day after we receive your deposit, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit.
If you will need the funds from a deposit right away, you should ask us when the funds will be available.
In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:
We believe a check you deposit will not be paid
You deposit checks totaling more than $5,000 on any one day.
You redeposit a check that has been returned unpaid.
You have overdrawn your account repeatedly in the last six months.
There is an emergency, such as failure of communications or computer equipment.
We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the eleventh business day after the day of your deposit.
T&I Credit Union Mobile Banking Privacy Policy
600 N Main St. Clawson MI 48017
Last Updated: 3/30/2022
T&I Credit Union Mobile Banking (the “App”)– powered by Fiserv – helps you control your credit and/or
debit cards through your mobile device, making it easy to manage your finances on the go.
The App allows you to:
get real-time balances for your accounts
manage your money
view your transactions and statements
make transfers
pay your bills and manage billers
deposit a check
receive alerts
manage cards
This Privacy Policy, in combination with other relevant privacy notices that we provide to you (e.g.,
pursuant to financial privacy laws), inform you of the policies and practices regarding the collection, use
and disclosure of any personal information that we and our service providers collect from or about users
in connection with the App’s website and mobile application (the “Services”).
The Types of Information we Collect in the App
Through your use of the Services, we may collect personal information from you in the following ways:
(a) Personal Information You Provide to Us.
We may collect personal information from you, such as your first and last name, address, e-mail,
telephone number, and social security number when you create an account.
We will collect the financial and transaction information necessary to provide you with the Services,
including account numbers, payment card expiration date, payment card identification, verification
numbers, and transaction and payment history.If you provide feedback or contact us via email, we will collect your name and email address, as well as
any other content included in the email, in order to send you a reply.We also collect other types of personal information that you provide voluntarily, such as any
information requested by us if you contact us via email regarding support for the Services.
(b) Personal Information Collected from Third Parties. We may collect certain information from identity
verification services and consumer reporting agencies, including credit bureaus, in order to provide
some of our Services.
(c) Personal Information Collected Via Technology. We and our service providers may automatically log
information about you, your computer or mobile device, and your interaction over time with our
Services, our communications, and other online services, such as:
Device data, such as your computer’s or mobile device’s operating system type and version,
manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type
(e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier,
radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or
geographic area.Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the
website you visited before browsing to the Service, navigation paths between pages or screens,
information about your activity on a page or screen, access times, and duration of access.Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s
browser or to store information or settings in the browser for the purpose of helping you navigate
between pages efficiently, remembering your preferences, enabling functionality, and helping us
understand user activity and patterns.Local storage technologies, like HTML5 and Flash, that provide cookie-equivalent functionality but can
store larger amounts of data, including on your device outside of your browser in connection with
specific applications.Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or
email was accessed or opened, or that certain content was viewed or clicked.Location Information. If you have enabled location services on your phone and agree to the collection
of your location when prompted by the Services, we will collect location data when you use the Services
even when the app is closed or not in use; for example, to provide our fraud detection services. If you do
not want us to collect this information, you may decline the collection of your location when prompted
or adjust the location services settings on your device.
How we Use Your Information in the App
(a) General Use. In general, we use your personal information collected through your use of the Services to respond to your requests as submitted through the Services, to provide you the Services you request, and to help serve you better. We use your personal information, in connection with the App, in the following ways:
facilitate the creation of, and secure and maintain your account
identify you as a legitimate user in our system
provide improved administration of the Services
provide the Services you request
improve the quality of experience when you interact with the Services
send you administrative e-mail notifications, such as security or support and maintenance advisories;
and send surveys, offers, and other promotional materials related to the Services.
(b) Compliance and protection. We may use your personal information to:
comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or
requests from government authoritiesprotect our, your or others’ rights, privacy, safety, or property (including by making and defending
legal claims)audit our internal processes for compliance with legal and contractual requirements and internal
policiesenforce the terms and conditions that govern the Service; and
prevent, identify, investigate / deter fraudulent, harmful, unauthorized, unethical, or illegal activity,
including cyberattacks and identity theft.
(c) Creation of Non-Identifiable Data. The App may create de-identified information records from
personal information by excluding certain information (such as your name) that makes the information
personally identifiable to you. We may use this information in a form that does not personally identify
you to analyze request patterns and usage patterns to enhance our products and services. We reserve
the right to use and disclose non-identifiable information to third parties in our discretion.
Disclosure of Your Personal Information
We disclose your personal information collected through your use of the Services as described below.
(a) In Accordance with Our Other Privacy Notices. Other than as described in this Privacy Policy in
connection with the App, this Privacy Policy does not apply to the processing of your information by us
or third parties with whom we share information.
(b) Third Party Service Providers. We may share your personal information with third party or affiliated
service providers that perform services for or on behalf of us in providing the App, for the purposes
described in this Privacy Policy, including: to provide you with the Services; to conduct quality assurance
testing; to facilitate the creation of accounts; to optimize the performance of the Services; to provide
technical support; and/or to provide other services to the App.
(c) Authorities and Others. Regardless of any choices you make regarding your personal information, The
App may disclose your personal information to law enforcement, government authorities, and private
parties, for the compliance and protection services described above.
Links to Other Sites
The App may contain links to third party websites. When you click on a link to any other website or
location, you will leave the App and go to another site and another entity may collect personal and/or
anonymous information from you. The App’s provision of a link to any other website or location is for
your convenience and does not signify our endorsement of such other website or location or its
contents. We have no control over, do not review, and cannot be responsible for, these outside
websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these
outside websites. We encourage you to read the privacy policy of every website you visit.
Your Choices Regarding Your Information
You have several choices regarding use of information on the Services.
(a) How We Respond to Do Not Track Signals. Some web browsers transmit “do not track” signals to the
websites and other online services with which your web browser communicates. There is currently no
standard that governs what, if anything, websites should do when they receive these signals. We
currently do not act in response to these signals. If and when a standard is established, we may revise its
policy on responding to these signals.
(b) Access, Update, or Correct Your Information. You can access, update, or correct your information by
changing preferences in your account. For additional requests, please contact us.
(c) Opting Out of Email or SMS Communications. If you have signed-up to receive our email marketing
communications, you can unsubscribe any time by clicking the "unsubscribe" link included at the bottom
of the email or other electronic communication. Alternatively, you can opt out of receiving marketing
communications by contacting us at the contact information
under "Contact Us" below. If you provide your phone number through the Services, we may send you
notifications by SMS, such as provide a fraud alert. You may opt out of SMS communications by
unlinking your mobile phone number through the Services.
(d) Opting Out of Location Tracking. If you initially consented to the collection of geo-location
information through the Services, you can subsequently stop the collection of this information at any
time by changing the preferences on your mobile device. Please note, however, that if you withdraw
consent to our collection of location information, you may no longer be able to use some features of the
App.
Safeguards And Retention
We implement reasonable administrative, technical, and physical measures in an effort to safeguard the
information in our custody and control against theft, loss and unauthorized access, use, modification,
and disclosure. Nevertheless, transmission via the internet is not completely secure and we cannot
guarantee the security of your information.
A Note About Children
The Services are not directed towards individuals under the age of 18, and we do not, through the App,
intentionally gather personal information about visitors who are under the age of 18. If a child under 18
submits personal information to us through the App and we learn that the personal information is the
information of a child under 18, we will attempt to delete the information as soon as possible.
Privacy Policy Updates
This Privacy Policy is subject to occasional revision. We will notify you of any material changes in its
collection, use, or disclosure of your personal information by posting a notice on the Services. Any
material changes to this Privacy Policy will be effective thirty (30) calendar days following notice of the
changes on the Services. These changes will be effective immediately for new users of the Services. If
you object to any such changes, you must notify us prior to the effective date of such changes that you
wish to deactivate your account. Continued use of the Services following notice of any such changes
shall indicate your acknowledgement of such changes.
Contact Us
If you have any questions or complaints about this Privacy Policy or The App’s data collection or
processing practices, or if you want to report any security violations to The App, please contact The App
by email at: jonathan@ticreditunion.org or by mail at: 600 N Main St. Clawson MI 48017